V&C Solutions Takes The Work And Stress Out Of IT For This Software Provider
One of our clients is a software provider that delivers cloud-based, cross-platform framework software. Their range of design and programming tools helps their clients to develop customized platforms and portals in line with their specific brands.
As an international operation, with locations throughout the US and their headquarters in Finland, this software provider relies on their IT environment to keep their global staff connected and productive.
This software provider trusts V&C Solutions to manage their IT for them.
This Client Needed An IT Partner To Keep Their International Systems Secure
Due to the global span of their operations, this software provider couldn’t risk trusting the wrong IT company with the management of their technology. Their data is accessed via a massive network of locations spread out over multiple continents, and so, they needed to carefully vet their potential IT partners.
V&C Solutions met and exceeded this software provider’s expectations, demonstrating a robust strategy for cybersecurity management. We made sure that both the local members and those working for this software provider in Finland were confident in the protection of their systems.
V&C Solutions’ Responsive Supports Means This Software Provider’s Staff Doesn’t Have To Worry About IT Problems
The Sales Manager for this software provider has a lot of experience dealing with IT problems. Having worked at IT companies in the past, she’s used to being the one that everyone comes to when they have a problem with their computer.
While this employee is happy to help, it’s frustrating to spend working hours dealing with IT problems. She could often be a bottleneck for IT-based issues, taking her attention away from other duties and concerns. Fortunately, with V&C Solutions, the Sales Manager doesn’t have to worry about IT problems anymore.
The reality is that this software provider’s staff that works here in the US can’t expect the Finland IT team to help out with their support requests. Due to the different time zones, the Finland team is eight hours ahead, which means it’s usually a business day before they can expect a response. That’s why the support they get from V&C Solutions is so important.
This software provider staff in North America, whether they’re working in Boston, Chicago, or Santa Clara, know they can get fast and effective support from V&C Solutions whenever they need it.
